Regulations for Obtaining Medical Records – Department of Registration and Medical Information

The Department of Medical Records documents the professional relationship between the patient/s and other registered professional/s, who discuss the treatment of the patient including physical or virtual/digital devices.

All requests may be made directly to the department. Medical information is only provided on a disc with the exception of those records that cannot be copied to a disc.

Location: 3rd Floor, adjacent to the Archives
Hours: Sunday to Thursday, 08:00-13:00; Holiday eves and Intermediary Holidays, 08:00-11:00
After Hours: Leave a completed request form available next to the mailbox provided outside the department
Contact: Tel 972-3-9253357

Medical records are provided to Health Funds without charge and sent by Fax #972-3-9253890.

Costs:
According to Health Ministry regulations:
Digital records within the past 5 years - NIS10
Digital records going back more than 5 years - NIS107 for the first 10 pages; 50ag for each consecutive page
Non-digitized records - NIS107 for the first 10 pages; 50ag for each consecutive page
Imaging studies - According to each Health Fund

Note:
Information regarding patients under the age of 18 will be provided after parents sign a confidentiality disclaimer.